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Terms of service

Last updated: 5 October 2026

These terms are an agreement between Hynca Consulting Ltd, a company registered in England and Wales (company number 17137404) ("we", "us"), and the organisation that holds a Corantr Media Desk account ("you"). Corantr Media Desk is the service at corantr.com. If you accept them for an organisation, you confirm you're allowed to.

Corantr Media Desk is for businesses and organisations, including sole traders using it for their business. It isn't for personal or household use, so consumer protection rules for consumers don't apply.

1. The service

Corantr Media Desk ("the Desk") does three things:

  • It finds news worth writing about for your website or publication.
  • It writes news pieces, articles, social posts and video scripts from the sources' own facts, or from a brief you give it, in your site's voice. It then checks each claim against those facts.
  • It keeps each piece for a person in your organisation to approve.

The Desk never publishes anything by itself. Approved pieces arrive on your WordPress site as drafts through our free plugin, or you copy or download them. A person in your organisation decides whether to publish. Social posts and scripts are posted or recorded by you.

The Desk also offers:

  • a help desk and a help assistant;
  • a connection for AI assistants (MCP), by personal token or by signing in;
  • marketing emails you can choose to receive.

2. Your account

  • Keep your sign-in details safe, and tell us straight away if you think someone else has used them.
  • Owners manage the team, sites and billing. You're responsible for what people on your account do, including through tokens or apps they connect.
  • Give us accurate details, and keep them up to date.

3. Your responsibility for what you publish

The Desk uses AI, which can make mistakes. The claims check and a person's approval are there to catch them, but you review and approve every piece, and you are responsible for what you publish. That includes:

  • accuracy;
  • whether it suits your audience;
  • compliance with laws and rules that apply to you, such as financial promotion rules if you're regulated by the FCA, advertising codes and data protection law.

The approval record helps you show your checks. It doesn't replace them.

Don't use the Desk for unlawful, defamatory, misleading or harmful content, or to write about people in a way that breaks their privacy.

4. Plans, credits and the free trial

  • Plans. Plans give you a number of credits a month and a number of sites. They're shown on the pricing page. Each piece costs credits, as shown there. A piece you reject still uses its credits, because the work has been done.
  • Monthly credits reset each month. Annual plans get their credits monthly too. Unused monthly credits don't carry over.
  • Extra credits you buy carry over from month to month, and are used after your monthly credits.
  • Free trial. One 14-day free trial per organisation, with the credits shown on the pricing page. We take your card details at the start, and your plan begins and is charged when the trial ends, unless you cancel before then.
  • Referrals. If someone signs up through your referral link, you and they each get the extra credits shown in the Desk once their first paid invoice is paid.
  • Prices are in pounds sterling. We're not VAT registered, so no VAT is charged. If that changes, VAT will be added at the rate in force, and we'll tell you first.
  • Price changes. We'll give you at least 30 days' notice of a price change. It applies from your next billing period after the notice ends.

5. Paying, cancelling and refunds

  • Plans are paid in advance, monthly or yearly, by card through Stripe.
  • You can cancel at any time under Plan and billing. Your plan runs to the end of the period you've paid for, then stops.
  • We don't refund part periods, or credits you've bought or used. The free trial is there so you can try the Desk first. This doesn't affect any rights you have by law.
  • If a payment fails, we'll try again and tell you. If it still hasn't been paid after a reasonable time, we may pause the account until it is.

6. Your content, and ours

  • What we write for you is yours. You own the pieces, posts and scripts written for your account, and may use them as you wish, once they're paid for under your plan. We don't claim them, and we don't reuse your pieces for other customers.
  • Your material. You keep ownership of what you give us: your site's writing, briefs, logos and edits. You give us a licence to use it only to provide the service to you. That covers learning your voice, linking to your pages and putting your logo on images.
  • Sources. News articles belong to their publishers. The Desk writes from the facts in them, doesn't copy their text, and credits and links the source. It respects publishers' robots.txt and doesn't read paywalled articles. If a publisher contacts you about a piece, tell us.
  • The Desk itself, including our software, prompts and guides, is ours.
  • The WordPress plugin is free software under the GNU General Public License (GPL), version 2 or later.

7. Fair use

Don't:

  • use the Desk to break the law or anyone's rights;
  • try to break into, overload, copy or reverse-engineer the service;
  • share your account outside your organisation;
  • resell the service, except by running sites for your own clients on an Agency plan;
  • use automated access other than our connection for AI assistants and the plugin.

We don't write for sites or businesses that deal in adult or sexual content or services, or in anything illegal. We check what we read from a site and the answers given when setting it up, partly automatically; if a site looks like one of these, we hold it while a person at Hynca Consulting reviews it, and we may refuse it or suspend it.

We may limit or suspend access to stop misuse or protect the service. Where we can, we'll tell you first.

8. Data protection

Our privacy notice explains how we handle personal data as a controller: your account, billing, help and security data.

When the Desk handles personal data in your content, you are the controller and we are your processor. That covers people named in your briefs or pieces, and details in your site's writing. These terms then include the following data processing terms, as UK GDPR Article 28 requires:

  • We act only on your instructions. Your instructions are these terms and how you use the Desk.
  • Confidentiality. People who handle the data are bound by confidentiality.
  • Security. We keep appropriate security measures in place, as described in the privacy notice.
  • Sub-processors. We use the sub-processors listed in the privacy notice, under written terms that protect the data as these do. We'll tell you before adding or replacing one, and you may object.
  • Your rights requests and obligations. We help you respond to people using their data rights, and help you meet your security, breach notification and impact assessment obligations.
  • Breaches. We tell you without undue delay if we become aware of a personal data breach affecting your content.
  • At the end. We delete the data as set out in the privacy notice, unless the law requires us to keep it. You can export your pieces before then.
  • Audits. We give you the information you need to show these terms are met, and allow reasonable audits, on reasonable notice.
  • Transfers. Transfers outside the UK are made under the safeguards described in the privacy notice.

9. Availability and changes to the service

We work to keep the Desk available, secure and accurate, but we don't promise it will always be available or free of errors. We may change, add or remove features. If we remove something important to how you use the Desk, we'll tell you in advance.

10. Liability

  • Nothing in these terms limits liability that can't be limited by law, such as for death or personal injury caused by negligence, or for fraud.
  • We're not liable for:
    • loss of profit, revenue, business, goodwill or data;
    • indirect or consequential loss;
    • anything you publish, or the results of publishing it.
  • Otherwise, our total liability to you in any 12 months is limited to the fees you paid us in the 12 months before the claim.

11. Ending the agreement

  • You can end it by cancelling your plan and deleting your account.
  • We can end it, or suspend your account, if you seriously break these terms, or if you haven't paid and don't put that right within 14 days of us asking.
  • When your plan ends, we keep your account for 90 days, so you can come back or export your pieces. We then delete its content as the privacy notice describes. Approval records and financial records are kept for 6 years.

12. Changes to these terms

We may update these terms. We'll give you at least 30 days' notice of changes that matter, by email or in the Desk. If you don't agree, you can cancel before they apply.

13. General

  • These terms, the pricing page and the privacy notice are the whole agreement between us about the Desk.
  • If any part of these terms can't be enforced, the rest still applies.
  • Not enforcing a term straight away doesn't mean we've given up the right to.
  • Neither of us is responsible for delays caused by events outside our reasonable control.
  • You can't transfer this agreement without our agreement. We may transfer it to a company that takes over the Desk, and we'll tell you if we do.
  • These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact

Questions about these terms: hello@corantr.com. Privacy: privacy@corantr.com.